A transparent After Sales policy

Our after sales office deals with your enquiries immediately, identifies the issue and helps your from start to finish. If the product is faulty or imperfect, you have nothing to pay, all is accounted for, including delivery return costs. The same goes for any product under guarranty.

Our after sales office is easy to get in touch with, by phone: 0033 320 70 74 62 (local fees apply). Our customer service will take care of your demand and help you. Open Monday-Friday, 8.30am-6.30pm. 

Money back

If you are not fully satisifed by a product purchased on our website, Laguiole offers your money back.